Enhancing Data Accuracy and Efficiency in the Blood Lab at the Chang Gung Memorial Hospital

Errors can occur if mistakes are made when matching blood samples to patients.

In the Chang Gung Memorial Hospital (CGMH), phlebotomy technicians in the blood lab check labels on blood samples with that of patient data from patient health insurance cards. According to Chi-Rey Lin, Supervisor of the Department of Laboratory Medicine, about 13,000 to 14,000 people per month have their blood drawn in the hospital’s lab. On weekends, the hospital sees more than 500 patients per day. Errors can occur if mistakes are made when matching blood samples to patients. To reduce human error and improve service quality, CGMH installed Advantech Patient Infotainment Terminals (PIT-1501W) to assist with patient identification. PIT-1501W units are installed on the countertops in the blood lab. Thanks to the unit’s slim size, all-in-one computing design, and medical-grade features, the PIT-1501W is good fit for the space constraints of the counter area. With an anti-bacterial enclosure and a water-proof front panel, PIT-1501W is easy to clean. Designed for reliability, longevity, and backed by a superior warranty, the patient infotainment terminal is better for healthcare applications than a consumer grade, all-in-one personal computer.

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